Privacy Policy

Kizzy Privacy Policy

Version 1.1

Effective from June 8th, 2026

1. Introduction

1.1. This Kizzy Privacy Policy explains how Kizzy ("We", "Us", "Our") uses your personal information when you are using our website (www.kizzy.io).

1.2. Your privacy is important to us, and we are committed to protecting your privacy. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights, we will explain these to you.

1.3. If you do not agree with any statements contained within this Privacy Policy, please do not proceed further on our Website. Please be aware that registering an account on our website, placing bets, and transferring funds will be deemed confirmation of your full agreement with our Terms and Conditions and this Privacy Policy. You have the right to cease using the website at any time; however, we may still be legally required to retain some of your personal information.

1.4. If we change any Terms of this Privacy Policy in the future, we will post the amended Privacy Policy on the website, and where appropriate, we will notify you by email.

1.5. Throughout this Privacy Policy, Kizzy relates to Vintaro Limited, whose registered office and company number are specified in our Terms and Conditions. Your personal data will be held and processed in the Autonomous Island of Anjouan, Union of Comoros.

2. Our Data Protection Officer

2.1. If you have concerns or require further information about how Kizzy handles your personal information, you can contact our Data Protection Officer at privacy@kizzy.io.

3. Personally Identifiable Information

3.1. You provide personally identifiable information in the process of setting up an account, verifying your identity as part of player KYC, placing bets, and using the website's services. This information is required to grant you access to certain parts of our website and related services.

3.2. This data is collected when you:

Register an account with Kizzy
Voluntarily provide it when using the website
Personally disclose the information in public areas of the website
Provide it when contacting our customer support team

3.3. The collected information may include but is not limited to your:

First and surname
Gender
Date of birth
Phone number
Email address
Residential address
Identification documents
Proof of address documents
Source of Funds/wealth documentation
Biometric imaging and liveness data

3.4. This information is also required for billing purposes and to protect minors. you can amend and update this information by contacting Customer Support. The data is for internal use only and is not passed to third parties except as specified herein.

3.5. To ensure you can fully access your account benefits, we may collect additional personal data, including:

Location
Encrypted password
Payment, bank account, and card details
Conversations conducted through our AI-powered chat system, utilizing large language models (LLM)
Information submitted via surveys or polls
Transaction details and account number
website usage data (e.g., bets, traffic data, location data, weblogs, and communication data)

4. Non-Personally Identifiable Information and Traffic Analysis

4.1. We collect non-identifiable data on your website usage to optimize user experience. This includes pages viewed, referral websites, search keywords, IP addresses, cookies, and other related data.

5. Cookies

5.1. Cookies are small text files stored on your device, allowing a more personalized and efficient user experience.

5.2. Cookies help us:

Recognize you during login
Understand your preferences
Offer relevant promotions
Collect usage statistics
Ensure correct email tool functionality

5.3. You may accept or decline cookies via your browser settings; however, declining may limit website functionality. More information is available at www.allaboutcookies.org.

6. Use of Personal Information

6.1. We use your personal information to:

Provide requested products and services
Meet legal or regulatory obligations
Monitor website performance
Provide marketing information (with your consent)

6.2. Your rights regarding personal information differ depending on its use category and lawful basis. Rights include rectification, updating, accessing, or deleting personal information and objecting to specific activities.

7. Legal and Regulatory Requirements

7.1. We perform identity verification, fraud prevention, and anti-money laundering checks as required by the Anjouan Offshore Financial Authority, using scanned identification and proof of address documents.

8. Monitoring Website Performance

8.1. Cookies and traffic analysis are utilized to improve website performance and services, balancing our legitimate interests with your privacy.

9. Marketing

9.1. With your consent, we may send promotional communications via email, SMS, or online. You may withdraw consent or update preferences anytime.

10. Your Rights

10.1. You have the right to:

Rectify incorrect personal information
Update, access, or request deletion of personal information
Complain to the Anjouan Offshore Financial Authority if you believe your rights are infringed

11. Disclosure to Third Parties

11.1. We may disclose your personal data to third parties:

To comply with legal obligations
To enforce Terms and Conditions
To provide products/services via third-party providers
To protect rights, property, or safety
During business acquisitions or sales
With your explicit permission
To enhance AI-powered chat system performance

11.2. When transferring personal data outside the EEA, reasonable steps are taken for data security, including binding corporate Rules, model contracts, or privacy shield arrangements.

12. Security and Data Retention

12.1. Personal information is encrypted, securely stored, and protected by advanced firewall software. Password confidentiality is your responsibility.

12.2. Data retention periods consider legal, contractual, and customer requirements. Data is securely deleted when no longer needed.

13. External website Links

13.1. Our website may contain external links. These websites have their own privacy policies; we bear no responsibility for their policies.

14. Liability

14.1. We employ reasonable protection measures; however, internet data transmission cannot be fully secured. We are not liable for unauthorized third-party disclosures beyond our control.

15. Analytics and Communication Tools

15.1. Google Analytics

We use Google Analytics, a web analytics service provided by Google, to monitor and analyze website traffic. Google collects data that helps us understand how visitors interact with our App. This data may be shared with other Google services and may be used by Google to personalize advertisements within its network.

You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics.

For more information on Google’s privacy practices, please visit: https://policies.google.com/privacy?hl=en