FAQ

The questions players ask us most, each with the short answer.

The questions players ask us most, grouped by topic. Open a topic and each question expands.

• Promo: rewards, prizes, bonus bets and eligibility
• Deposits: missing deposits, what you can pay with, and why an amount differs
• Withdrawals: timings, holds, minimums and what can be withdrawn
• Sportsbook: when bets settle, voids and refunds
• Roulette: creators, chart data and market integrity
• Rewards: Purple K, missions and which bets count
• Account: verification, your user ID and transaction IDs

Still stuck? Contact support